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Refund Policy

Refund policy



We have taken great care developing all the products in The Beauty of Sensitive Skin™ range and we want you to be 100% happy with your purchases.

 

If you are not satisfied in any way, then please tell us so we can try to put it right. Send an email to customerhappiness@thebeautyofsensitiveskin.com and share your concern.

 

Wishing you glowing skin.

 

Lots of love and positive vibes,

 

Camille xx

 

How do I return a product?

 

All of our products have been made with love and care and we hope you love them, however should you wish to return a item for a refund or an exchange, then simply return it to us within 30 days. Items must be returned in new and unused condition with tamper seals intact.

 

  • If you wish to return a product purchased from The Beauty of Sensitive Skin™ please send an email to customerhappiness@thebeautyofsensitiveskin.com with your proof of purchase and your reason for returning the product and will advise of next steps.
  • For products purchased on Amazon or from other retailers please refer to their return policy for what to do.
  • Please note that refunds will be processed minus the cost of shipping unless the product arrived damaged, faulty or incorrectly shipped. 
  • If you received or purchased a product through a special promotion, other terms and conditions may apply.
  • Products on sale or discounted will be refunded at the price you paid. Special promotions where a product is free are non-refundable.

 

If you have any other questions related to shipping, please contact us at: customerhappiness@thebeautyofsensitiveskin.com